Last updated: June 7, 2026
Heartway Corporation complies with applicable federal civil-rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability or sex.
Heartway Corporation:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign-language interpreters and written information in other formats (large print, accessible electronic formats, other formats);
- Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact the community providing care, or reach us through our contact page.
Filing a grievance
If you believe that Heartway Corporation has failed to provide these services or discriminated in another way, you may file a grievance with our Civil Rights Coordinator through our contact page. You may also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at the Office for Civil Rights Complaint Portal (ocrportal.hhs.gov), or by mail or phone.
Language assistance
Español: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llámenos a la comunidad más cercana.
Tiếng Việt, 한국어, 中文 and other languages: free language-assistance services are available. Please contact the community nearest you.
How to file a civil-rights complaint
If you believe Heartway Corporation has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the administrator of your community in person, by mail or by phone — contact information for every community is on our contact page. If you need help filing a grievance, your community’s administrator is available to help you. Relay users may dial 711.
You can also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019 · TDD: 1-800-537-7697
Complaint forms are available at hhs.gov/ocr/complaints. This notice reflects our commitment under Section 1557 of the Affordable Care Act and related civil-rights laws.